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Customer Relationship Management matures into fully-fledged service with the release of Maximizer Group, Professional and Enterprise 10.5

Maximizer CRM has grown further with the release of 10.50. Many new features have been included and the integration with Microsoft Office is now seamless.

What is Maximizer?            

Maximizer Group version 10.5 - SQL CRM and eCRM

This product is now available for companies who wish to increase their pre-and post-sales service to customers. It handles both deskbound and mobile users updating a central database; it includes a Customer Service Desk for tracking complaints and problems; Marketing Campaign Manager for creating and tracking both fax, letter and e-mail campaigns; Opportunity Manager for handling those long-term projects from inception to completion and an Order Desk to keep up-to-date on your order intake. All the power of the previous versions is there and more.

The eCRM version is totally web based and allows access any time and anywhere for all the users.  In addition, customers can access their records to update them and buy on line.  Your partners can interact with your database as well, giving feedback on how leads are progressing.

MaxMobile including the Wireless Server means that cellphone users can access Maximizer any time and any where, creating a truly mobile workforce.

Maximizer Pro and Maximizer Enterprise

These are the versions for medium and large companies, moving Maximizer into the enterprise platform.  Using any of the three fully functional packages with Knowledge Sync Server means that powerful integration possibilities are opened up for integration with a wide number of ERP solutions.

Rapid Return on Investment (ROI)

Specifically designed as an affordable solution for small and medium-sized businesses and corporate divisions of large companies, Maximizer CRM can be deployed out-of-the-box so you see an immediate increase in staff productivity, customer retention, and revenue. Certified Maximizer Business Partners and Maximizer Professional Services consultants will also assist you with consultation, rapid deployment, and training.

Easy to use

Maximizer CRM was built with users in mind, with intuitive interfaces and useful features so it becomes second nature for sales, marketing, and customer service & support staff. Plus, Certified Maximizer Business Partners and Maximizer Professional Services consultants offer training and support packages to increase your staff's efficiency and productivity.

Flexible and extensible to grow with your business

Maximizer CRM is offered in three suites to fit your business requirements. Select between the three options depending on your web integration requirements, database specifications, number of users, and required access points. Built on industry standards, Maximizer CRM is also customizable to your system and integrates with other databases and programs in your business.

Customers include leading companies such as Siemens, Ipsos-Reid, Nestlé Clinical, Ericsson, HSBC, Singapore Airlines, Cathay Pacific, William Mercer, Hitachi Data Systems, and Bank of New York.

To buy Maximizer in Southern Africa, contact us. For more information, or to buy outside Southern Africa, visit the Maximizer web site.

Contact Us:

For software training, support and sales – Sales Director
For templates, programming and database needs – Development Director

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One-Stop entry of Customer Information

When a prospect becomes a customer, instead of your re-entering their details into Pastel Accounting let Maximizer with MaxPal do it for you automatically! If you bill customers regularly for membership, let MaxPal do it for you too: Click Here!

Do your staff constantly re-type customer details whenever they create a new letter or fax? How much time has this cost? How many errors have they made? Now – never re-enter again! Read on for solutions...

Where did my Staff's Time go?

Are you paying staff for a 40-hour week and billing them out at 20 hours per week?

With Time-Binder, our Timesheet program, you can maintain accurate records for your staff, and track what has been billed and what has not. Time-Binder has been in use in-house at Communication in Action for some years, and can be developed further to suit the needs of companies that sell their time or offset staff time against quoted jobs, e.g. Consulting Engineers, Lawyers, Accountants, Software Developers. Contact us for more details.

Make your Corporate Image Work!

You've spent a fortune on your ad agency setting up a Corporate Image for you. They've designed a new logo, specified fonts and sizes, corporate colours, but...does anyone use it? Do you have uniform templates that reflect your image? Can contacts from your corporate database be easily merged into these templates? We can help with templates in Microsoft Word, Lotus Word Pro, or Maximizer; drawing their data from Maximizer or your corporate database on Microsoft Access, SQL Server, etc. Click Here.

Do your staff know how to use your custom templates, Word, Word Pro, or Maximizer? We do Training too!

For an example of how a major organisation's expensive corporate image is ruined by a lack of templates and training, click here (opens in a new window).

Contact us:

For software training, support and sales – Sales Director
For templates, programming and database needs – Development Director