Maximizer, the Great Customer Relationship Management (CRM) Package

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Why Customer Relationship Management?

Customers are the lifeblood of your business! How do you manage them? Have your sales staff the ability to walk out with your customers?

CRM (Customer Relationship Management) correctly configured prevents this happening. From 1986 Maximizer Canada developed a solution that allows all interactions with customers to be managed and built on.

Maximizer Entrepreneur and Team Edition

Entrepreneur accommodates up to 10 users at their desktops and Team from 5 -50. They are useful for purely sales focussed small companies, who are wanting to track customers and the interactions with them.

Their outstanding feature is integration with Blackberries via the web.

Maximizer Group version 11 - SQL CRM and eCRM

This product is now available for companies who wish to increase their pre-and post-sales service to customers. It handles both deskbound and mobile users updating a central database; it includes a Customer Service Desk for tracking complaints and problems; Marketing Campaign Manager for creating and tracking both fax, letter and e-mail campaigns; Opportunity Manager for handling those long-term projects from inception to completion and an Order Desk to keep up-to-date on your order intake. All the power of the previous versions is there and more.

The eCRM version is totally web based and allows access any time and anywhere for all the users. In addition, customers can access their records to update them and buy on line. Your partners can interact with your database as well, giving feedback on how leads are progressing.

MaxMobile including the Wireless Server means that cellphone users can access Maximizer any time and any where, creating a truly mobile workforce.

These are the versions for medium and large companies, moving Maximizer into the enterprise platform. Using any of the three fully functional packages with Knowledge Sync Server means that powerful integration possibilities are opened up for integration with a wide number of ERP solutions.

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